Reviews & Reputation Management Built Into Your CRM

Collect more reviews, respond faster, and manage your online reputation — all from one connected CRM.

Your reputation influences customers before they contact you

Online reviews play a major role in customer decisions and local search visibility. Without a simple system, review requests get missed and responses become inconsistent.

Lead Connector CRM helps you manage your reviews and reputation automatically, keeping everything connected to customer records and conversations.

Automated Review Requests

Send review requests automatically after jobs, appointments, or payments.

Centralised Review Management

View and manage reviews from one place inside your CRM.

Faster Review Responses

Reply to reviews quickly with full customer context.

Build Trust & Visibility

Consistent reviews help improve credibility and local search presence.

Make Reviews Part of Your Daily Workflow

Turn completed jobs and happy customers into consistent reviews without manual follow-ups or extra tools.

REVIEWS & REPUTATION WORKS SEAMLESSLY WITH OTHER CRM FEATURES

Reviews and reputation don’t work in isolation. They’re fully connected to the rest of Lead Connector CRM, keeping feedback, communication, and customer history aligned.

CRM & Contacts

Reviews are linked to complete customer profiles.

Sales Pipelines

Track reviews alongside customer journeys.

Appointment Scheduling

Trigger review requests after completed bookings.

Unified Inbox

Reply to reviews from the same inbox as messages.

Automation & Workflows

Send review requests and reminders automatically.

Payments & Invoicing

Request reviews after successful payments.

Forms & Lead Capture

Collect feedback after form submissions.

Mobile App

Monitor and respond to reviews on the go.

Frequently Asked Questions About Reviews & Reputation

Here are some common questions about managing reviews and online reputation using Lead Connector CRM.

Can review requests be sent automatically?

Yes. Review requests can be triggered automatically after appointments, jobs, or payments.

Which review platforms are supported?

Lead Connector CRM supports review collection for platforms such as Google Business Profile.

Can my team respond to reviews?

Yes. Team members can respond to reviews from the unified inbox with appropriate permissions.

Are reviews linked to customer records?

Yes. Reviews are connected to customer profiles, including conversation and service history.

Can I manage reviews from my mobile phone?

Yes. Reviews can be monitored and responded to using the Lead Connector CRM mobile app.

Does reputation management help with local SEO?

Consistent review activity helps improve trust and visibility in local search results.

Lead Connector CRM is an all-in-one platform for messaging, automation, payments, and customer management — built to help businesses capture leads, convert faster, and grow smarter.

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