CRM Built for Clinics That Want More Bookings and Fewer No-Shows

Capture enquiries, automate reminders, manage patient follow-ups, and build 5-star Google reviews — all in one platform.

THE PROBLEM

Running a clinic gets messy when bookings, enquiries, and follow-ups are spread across phones, emails, and multiple systems.

Clinics often struggle with:

  • Missed calls and new patient enquiries

  • No-shows and last-minute cancellations

  • Slow follow-ups after appointments

  • Poor online reputation (not enough reviews)

  • Staff answering the same questions every day

Lead Connector CRM brings your inbox, bookings, automation, reviews, and payments together — so your team stays organised and patients get a better experience.

HOW LEAD CONNECTOR CRM HELPS

Lead Connector CRM helps clinics:

✔ Capture enquiries from website, SMS, and phone
✔ Automate appointment confirmations and reminders
✔ Store patient conversations in one timeline
✔ Send follow-ups after visits
✔ Collect Google reviews automatically

Unified Inbox

Reply to calls, SMS, webchat, and social messages from one place.

Appointment Scheduling

Online booking with confirmation and reminder automation.

Forms & Lead Capture

New patient forms and enquiry forms that save directly into CRM.

AI Employee

Automatically answers FAQs, captures details, books appointments, and routes urgent cases.

Google Reviews & Reputation

Request reviews automatically and respond faster to protect your rating.

Payments & Invoicing

Send invoices and payment links after bookings or consults.

AI Employee for Clinics (24/7 Enquiry + Booking Support)

AI Employee responds instantly, captures enquiry details, and helps manage bookings so staff don’t have to chase messages manually.

What AI Employee Can Do for Clinics

Responds to Enquiries 24/7
Answers website and message enquiries instantly, even after hours.

Captures Appointment Details
Collects patient intent and enquiry information before passing it to staff.

Assists With Booking Requests
Shares booking links and helps patients schedule appointments.

Reduces Staff Workload
Handles common questions so your team can focus on patient care.

Keeps Communication Professional
Consistent, polite responses aligned with clinic policies.

🟢 Available on the Premium Plan

GOOGLE REVIEWS & REPUTATION MANAGEMENT FOR CLINICS

Lead Connector CRM helps you:

  • Automatically request Google reviews after each appointment

  • Send review links by SMS or email

  • Monitor and respond to reviews from one dashboard

  • Build trust and improve local Google rankings

Example flow:

  • Appointment completed

  • Automated SMS review request sent

  • Patient leaves Google review

  • Clinic attracts more new patients

✔ No manual chasing
✔ Consistent reviews
✔ Better visibility on Google Maps

RECOMMENDED PLANS FOR CLINICS

Most Clinics Choose:
Startup Plan — Perfect for small practices
Premium Plan — Best for clinics using AI, automation, and reviews

Frequently Asked Questions About CRM for Clinics

Here are some common questions clinics and medical practices ask when considering Lead Connector CRM.

Can Lead Connector CRM reduce missed appointments and no-shows?

Yes. Clinics can automate appointment confirmations and reminder messages via SMS or email, helping patients remember their bookings and reducing no-shows.

Can patients book appointments online?

Yes. Patients can book appointments through your website, booking links, or chat. All bookings are synced with your calendar and patient records.

Does Lead Connector CRM support a unified inbox for enquiries?

The AI Employee can answer common questions, capture patient details, handle booking enquiries, and assist patients 24/7 without increasing staff workload.

Can I automate follow-ups and reminders?

Yes. You can automate follow-ups for missed appointments, treatment reminders, check-ins, and review requests.

Does it help with Google reviews for clinics?

Yes. Clinics can automatically request Google reviews after appointments, monitor reviews in one dashboard, and respond quickly to protect their reputation.

Can my staff use the system from their phones?

Yes. Lead Connector CRM includes mobile app access so staff can manage enquiries, bookings, and follow-ups on the go.

Lead Connector CRM is an all-in-one platform for messaging, automation, payments, and customer management — built to help businesses capture leads, convert faster, and grow smarter.

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