Terms & Conditions

These Terms & Conditions govern your access to and use of the Lead Connector CRM website, platform, and services.

By accessing or using our services, you agree to these Terms.

1. Use of the Platform

You agree to:

Use Lead Connector CRM only for lawful business purposes

Keep your login credentials secure

Ensure any data you upload complies with applicable laws

Not misuse, abuse, or attempt to disrupt the platform

2. Account & Subscription

Access to Lead Connector CRM is provided on a subscription basis

Fees are billed monthly or annually as selected

You are responsible for all charges associated with your account

Failure to pay may result in suspension or termination of access

3. Free Trials

Free trials may be offered at our discretion

Trial access may be limited in features or duration

We reserve the right to end trials at any time

4. Customer Data Ownership

You retain full ownership of your customer data

We act only as a data processor to provide services

You are responsible for obtaining consent from your customers

5. AI Employee & Automation

AI features are provided to assist, not replace, human decision-making

Outputs generated by AI should be reviewed before use

We do not guarantee accuracy of AI-generated responses

You are responsible for how AI features are configured and used

6. Acceptable Use

You must not:

Use the platform for spam, fraud, or illegal activity

Attempt to reverse engineer or copy the platform

Interfere with system performance or security

Violate messaging provider or communication platform rules

7. Third-Party Integrations

Lead Connector CRM integrates with third-party services (e.g. messaging platforms, payment processors).

We are not responsible for:

Downtime or issues caused by third-party services

Changes in third-party terms or pricing

8. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect or consequential damages

We do not guarantee uninterrupted or error-free service

Use of the platform is at your own risk

9. Termination

We may suspend or terminate your account if:

You breach these Terms

You fail to pay subscription fees

Required by law or regulation

You may cancel your subscription at any time.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the platform means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of Australia.

12. Contact Us

For questions about these Terms, contact:

Lead Connector CRM
[email protected]