Privacy Policy

Lead Connector CRM (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and services.

By using Lead Connector CRM, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name

Email address

Phone number

Business name

Billing details

Login credentials

b) Customer & Lead Data

When you use Lead Connector CRM, you may upload or collect data about your own customers, including:

Contact details

Messages and conversations

Booking information

Forms and submissions

Payment and invoice records

This data belongs to you. We process it only to provide our services.

c) Usage Data

IP address

Browser type

Device information

Pages visited

Feature usage

2. How We Use Your Information

We use your information to:

Provide and operate the Lead Connector CRM platform

Process payments and subscriptions

Enable messaging, automation, and CRM features

Improve platform performance and user experience

Communicate important service updates

Provide customer support

Comply with legal obligations

3. AI & Automation Data Usage

Lead Connector CRM includes AI-powered features (“AI Employee”).

AI features process data only to perform requested tasks

We do not sell AI training data

Customer data is not shared with third parties for AI training outside the platform

You remain the owner of all customer and conversation data

4. Data Sharing

We do not sell your data.

We may share data only with trusted service providers such as:

Payment processors (e.g. Stripe, PayPal)

Messaging providers (SMS, email, WhatsApp, etc.)

Hosting and infrastructure services

These providers are required to protect your data and use it only to deliver their services.

5. Data Storage & Security

We take reasonable steps to protect your information, including:

Secure servers

Encryption where applicable

Access controls

While no system is 100% secure, we follow industry best practices to safeguard your data.

6. Cookies & Tracking

We may use cookies or similar technologies to:

Improve site performance

Analyse traffic

Enhance user experience

You can disable cookies in your browser settings.

7. Your Rights

You may:

Request access to your data

Request correction of inaccurate information

Request deletion of your account data (subject to legal requirements)

To make a request, contact us at:
[email protected]

8. Third-Party Links

Our website may contain links to third-party services. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, contact:

Lead Connector CRM
[email protected]